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SCDSB's Accessibility Standards for Customer Service

SCDSB's Accessibility Standards for Customer Service

CLICK FOR LARGE PRINT - WORD DOCUMENT

The Simcoe County District School Board (SCDSB) is committed to providing services to our students, parents/guardians, the public and our staff that are free of barriers and biases. The SCDSB strives to ensure that key principles of independence, dignity, integration and equality of opportunity are reflected and valued in our learning and working environments. The use of assistive devices is welcome at the SCDSB. Please inform our staff if we can be of any assistance.

Use of Assistive Devices by the General Public (PDF)
Use of Support Person by the General Public (PDF
Use of Service Animals by General Public (PDF)

Do you have comments, suggestions or concerns about accessibility in the SCDSB? If so, please fill out this feedback form, or email accessibility@scdsb.on.ca.

Accessibility Advisory Committee (AAC)

The Accessibility Advisory Committee (AAC) was formed in 2003 to advise on the preparation, implementation and effectiveness of the Board annual accessibility plan, review and advise on accessibility issues relating to Board facilities and services, and advise on other accessibility related issues within Simcoe County District School Board buildings.

For more information on the AAC including terms of reference, agendas and meeting minutes, please click here.

SCDSB Annual Accessibility Plan

The aim of the Accessibility Plan for the SCDSB is to identify, remove and prevent barriers for people with disabilities who work in, use, or attend school board facilities and services. This plan also describes the measures that the SCDSB has taken over the past year and measures that will be undertaken during the 2011 - 2012 school year.

To read the Annual Accessibility Plan, please click here (PDF)

Important Resources

Notification of Disruption of Service (PDF)
Accessibility for Ontarians with Disabilities Act (AODA)
Policy No. 3115 - Accessibility Standards for Customer Service (PDF)

Your Feedback is Welcome

The SCDSB is committed to ensuring that its services meet the highest standards of accessibility for people with disabilities who use the facilities and services of the Board.

Comments on our services regarding how well those expectations are being met are welcome and appreciated. Our procedure “Monitoring and Feedback on Accessible Customer Service” is available by clicking here (PDF). 

Feedback regarding the way the SCDSB provides services to people with disabilities can be made by completing this form (Word document). Our staff is available to assist you with this process if needed. Please call (705) 734-6363 ext. 11418 for assistance.

All feedback can be directed to:
Janis Medysky, Associate Director & Superintendent of Human Resource
     Services 
Simcoe County District School Board
1170 Hwy 26
Midhurst, Ontario
L0L 1X0

OR electronically at accessibility@scdsb.on.ca  OR by telephone, (705) 734-6363 x11418.

We appreciate your feedback and will endeavour to respond to it in a timely manner.